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On-Site/Off-Site Courses |
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Many courses are presented at IBAO's School of Insurance, a bright, spacious classroom located close to Toronto's subway system and downtown core. For the exact location of the IBAO School, please click here.
Generally, IBAO's non-licensing programs are available for presentation locally at the affiliate level. Arrangements for such programs can be made through your Affiliate Education Chairperson or by contacting IBAO's Education Department at the number given below. The School strongly supports such arrangements, as they lower members' travel costs.
Courses and programs are also available at community colleges across Ontario, on video, via correspondence, or as special in-house presentations at your brokerage. For more information about these options, request a curriculum or contact the Education Department at the numbers provided below.
On-Site Courses
Off-Site Courses
On-Site Courses
All onsite seminars will be held at the IBAO office at 1 Eglinton Avenue East, Toronto, Ontario, M4P 3A1
Personal Skills Hours (PS)
Managing Yourself & Your Time (AM) & Managing Stress for Mental Fitness(PM) (6PS)
First Class Service - Connection with Customers (6PS)
Getting Started in Commercial Lines (3PS & 9T)
Next Steps for the Newly Licensed (12PS)
Professional Selling for Insurance Brokers Program (16PS)
Build a Better Business - Filling the Sales Funnel With Warm Prospects (6PS)
Future Leaders Program (FLP)
Future Leaders Program (FLP)
Part One Series
16 Personal Skills (Maximum allowable)
Part Two Series
20 Management Hours (Maximum allowable)
Customer Service for the Insurance Professional (CSIP)
Customer Service for the Insurance Professional (CSIP):
Module 1 (6PS) - Tuesday, February 23, 2010
Module 2 (6M) - Wednesday, February 24, 2010
Module 3 (6PS) - Wednesday, April 7, 2010
Module 4 (6M) - Thursday, April 8, 2010
Management Hours (M)
Solving a Performance Problem (AM) & Solving an Absenteeism Problem (PM) (6M)
Managing Conflict (AM) & Managing Reactions to Change (PM) (6M)
Broker Professional Ethics (3M)
Best Practices Enhancing Brokerage Performance
Best Practices Enhancing Brokerage Performance:
Module 1: Tuesday, June 15, 2010
Module 2: Wednesday, June, 16, 2010
Module 3: Tuesday, November 9, 2010
Module 4: Wednesday, November 10, 2010
Module 5: Thursday, November 11, 2010
Technical Skills Hours (T)
COPEing with Commercial Building Construction (6T)
Understanding Business Interruption (6T)
The Garage Automobile Policy (OAP # 4) (6T)
Must Know Changes to the CGL & Critical Legal Developments (3T)
Risk Management & Survey Selling (12T)
Introduction to Contract Surety Bonds (3T)
Surety from Both Perspectives - Broker & Insurer (6T)
Commercial General Liability – Expanding on the Basics (6T)
Commercial Lines Power Series (16T)
Directors & Officers (6T)
Getting Started in Commercial Lines (9T & 3PS)
Off-Site Courses
Errors & Omissions Loss Control (6M)
Delivering Value to the Advice Based Customer - The Broker Competitive Advantage (6PS)
Upsell & Cross-sell Through Renewals & Increase Client Retention (6PS)
First Class Service - Communication that Supports Your Brand Image (6PS)
Professional Selling for Insurance Brokers Program (16PS)
Anatomy of a Commercial Policy Package (6T)
Build a Better Business - Key Strategies to Grow Your Business (6M)
Next Steps for the Newly Licensed (12PS)
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Discuss Your Education Needs With Us
The IBAO School of Insurance invites our students to call or visit us to discuss the curriculum, plan their individual programs, or make enrolment arrangements. Please contact theIBAO School of Insurance at (416) 488-7422, 1-800-268-8845, or 1-888-ASK-IBAO.
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